Your privacy is important to us. This policy explains how FlyFoneTalk collects, uses, and protects your personal information when you use our services.
This Privacy Policy explains how FlyFoneTalk collects, uses, stores, protects, and shares your personal data and other information when you use our software and services. It is designed to help you understand what information we collect, why we collect it, and how we use it responsibly.
FlyFoneTalk provides cloud-based telecommunication services, including but not limited to:
Our services are intended for lawful business use and must comply with all applicable laws and regulations.
We collect the following types of information during your use of the services:
Provided during registration (e.g., name, email, password, verification data).
Automatically collected (e.g., call records, SMS content, call duration, IP address, device/browser info).
SIP credentials you input for call redirection are securely stored and not shared.
Credit card details, billing information, and transactions are secured with 128-bit SSL encryption.
We use the collected information to:
We do not sell, lease, or trade your personal information to unaffiliated third parties. Information may be shared within the FlyFoneTalk network, which includes trusted vendors operating under strict confidentiality agreements, solely to support communication, infrastructure, or marketing operations. Call metadata, content, and SIP data are not disclosed externally unless required by law or with your consent.
If FlyFoneTalk is involved in a merger, acquisition, or corporate transfer, your data may be transferred to the successor entity. We will post a prominent notice on our website with guidance on managing your privacy preferences.
You may request to access, update, or delete your personal information. Please contact us at info@flyfonetalk.com. We will acknowledge your request and aim to fulfill it within 15 working days, excluding data required for fraud detection or compliance purposes.
We employ modern security technologies and practices including encrypted storage, SSL-secured transmission, and access controls to safeguard your data. While we take every reasonable precaution, no system is 100% secure, and we cannot guarantee absolute protection.
We retain your data only for as long as necessary to provide our services and meet legal or regulatory requirements. Call logs and metadata may be stored for billing, support, or legal compliance purposes according to internal policies and applicable laws.
We may update this Privacy Policy as needed. Any material changes will be announced on our website, and your continued use of the service constitutes acceptance of the updated terms.
Email: info@flyfonetalk.com
Website: https://flyfonetalk.com
Address: 14/Floor, Cosco Tower, 183 Queen's Road Central, Sheung Wan, Hong Kong
If you have any questions or concerns regarding this Privacy Policy, please contact us using the information above.
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